At the end of last week in Kyiv, the State Border Guard Service together with the State Customs Service began work on analysing processes and optimizing activities, which in the long run should lead to more effective monitoring of cross-border movements o

At the end of last week in Kyiv, the State Border Guard Service together with the State Customs Service began work on analysing processes and optimizing activities, which in the long run should lead to more effective monitoring of cross-border movements of persons and goods and enhancement of security of Ukrainian borders. Expert assistance to domestic agencies was provided by the European Union project "EU Support to Strengthening Integrated Border Management in Ukraine" (EU4IBM).

At the first online meeting, international project experts who have already had a successful experience in Ukraine presented modern methodologies for analysing and reengineering business processes aimed at optimizing the resources and efforts of organizations and creating maximum value for the client.

“The term "business process" comes from the private sector, but is actually applied to any structure, regardless of ownership. Both the State Border Guard Service and the State Customs Service are powerful mechanisms. Optimizing their activities will definitely strengthen the economic and other capabilities of their clients. And their clients are citizens of Ukraine,” explains project manager Arunas Adomenas.

During the videoconference, participants agreed on an action plan and priorities, terminology and approaches, and expected results. It is expected that at least 20 business processes in the field of integrated border management will be analyzed with the involvement of a wide range of international and domestic experts, and as a results practical recommendations will be implemented.